• Legally registered psychologist with the Health & Care Professions Council (HCPC), with the ability to practise as an individual and group therapist but also deliver a diverse range of interventions that can have the biggest impact on helping others; e.g, staff training, teaching and consultation, leadership, management, business intelligence, clinical and information governance, business development and the design and implementation of innovative mental health services.

• I can provide modalities of therapy aligned with CBT, DBT, ACT, mindfulness, schema focused therapy and solution focused therapy, all underlined by motivational interviewing.

• Sessions range from 1 brief session to weekly sessions over several months, covering a range of issues and conditions such as stress, relationship problems, anxiety,  panic attacks, depression, OCD, severe and enduring mental health conditions such as schizophrenia, complex trauma, grief, addictions, interpersonal problems, personality disorder and offending behaviours. 

I've led on projects to improve how clinical services are delivered from the perspective of the 'customer' and the provider. My work has led to improvements in:

• • Processes and workflows

  • Service efficiency - by defining key metrics and monitoring processes, and the use of technology and analytics to support service delivery

  • 'Customer' experience  - improving access and convenience for customers whilst minimising unnecessary effort for staff teams 

  • Clinical decision making - by reducing unnecessary variation between and within care pathways 

  • Clinical supervision structures and governance - to improve quality and assurance

  • Competency frameworks for staff teams - to ensure the right staff are undertaking the right tasks within a clinical workflow

  • Business insights - through mapping data items, data models, reporting and then clinical stories. ​

I have designed and mobilised new contracts alongside bid teams, clinical managers/leaders and IT/support functions. I take a hands-on approach to 

• • Bid writing

  • Service design workshops and stakeholder engagement

  • Workflow design and implementation

  • Financial and staff modelling

  • Recruitment and staff induction

  • Data protection impact assessments

  • Developing clinical governance and quality frameworks

  • Mapping systems of care

  • Reporting and analytics

  • Programming virtual call centre solutions

  • Designing a secure online referral portal

  • CRM configuration

I've a very diverse skillset. As well as my psychology practice I have designed, set-up and delivered:

• • Led the design of the local NHS Trust implementation of the NHS community transformation framework, ensuring alignment to the national framework and leading numerous staff and user workshops

  • Design of 3-year roll out of community mental health transformation across 20 Primary Care Networks

  • Re-alignment of community mental health teams and caseloads to Primary Care Networks, and devised the protocol for the caseload transfer plan

  • Advice and support to charity that successfully transitioned frontline working staff to a co-location consultation model

  • Delivery of a bespoke Motivational Interviewing training for hundreds of social care practitioners across a large adult social care system

  • Devised system for assigning single lead professional to all non CPA cases, and set-up the progress tracking system

  • PICT (Psychologically Informed Consultation & Training) service in Camden & Islington. Translating psychologically informed consultation and training services to primary care, children's social care, family support services, housing services, urgent care and a serious gangs and youth violence service. 

  • The joint NHS/probation community pilot of the Offender Personality Disorder pathway. The staff facing intervention led to a 50% reduction in prison recalls with no serious incidents or offending. 

  • Single point of access, utilisation management and pathway optimisation services for Surrey CAMHS and Children & Family Health Surrey (Clinical Director oversight of these services once in operation).

  • A secure online portal (with a IT supplier) to manage referrals to multiple care pathways for children and young people's mental and physical health.

  • An onsite emotional well-being psychology service in a specialist bank in the City of London 

  • Service design lead at Barnet, Enfield & Haringey Mental Health Trust - development of an OKR framework, case for change, service model,  stakeholder engagement, operational and performance metrics , population segmentation model, online recruitment tracker